The one name that comes to mind when the world talks about the E-commerce industry is Jeff Bezos. The world’s richest man and internet mogul with a net worth of $186.7B as of 2020. He founded Amazon in 1994 in his garage. He was sure that it will change the consumer’s buying pattern. Currently holding 11.1% share in Amazon, Jeff Bezos has gazillion investment ideas. Needless to say, he is a true visionary and Jeff Bezos quotes on leadership and success are something others must see.
These quotes are ideal for young entrepreneurs and start-ups. The words of the founder of the behemoth Amazon will leave you drenched with business wisdom and simple yet groundbreaking ideas.
So, read on to feel the adrenal rush and hopefully you will be inspired to become the next internet mogul.
Jeff Bezos Business quotes
Clearly a person who has managed to build the biggest e-commerce company and become the richest man on earth knows a thing or two about business.
So, reading Jeff Bezos quotes on Business should be a must for every 1st time entrepreneur.
“If you’re competitor focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.”Jeff Bezos
It clearly states the CEO’s loyalty lies with the customers. For him understanding the needs of the customers and inventing products to satisfy their demands is the success formula.
“We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient.”Jeff Bezos
Yet again, reassuring that putting the customers first worked for Amazon. For over eighteen years, Amazon has focused on the customers and are responsible for 44% of digital spending only in the USA.
“We are stubborn on vision. We are flexible on details.”Jeff Bezos
Vision is the foundation of the company on which the business thrives. Profound advice, to be clear and specific about the vision. To keep the vision intact and to be flexible on the journey to accomplish the vision. Truly, some things aren’t meant to change.
“There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be second.”Jeff Bezos
Business is the number game. One should focus on creating an asset of valuable customers than charging more from the handful.
“You can have the best technology, you can have the best business model, but if the storytelling isn’t amazing, it won’t matter. Nobody will watch.”Jeff Bezos
Presentation matters, expression matters! You can sell anything if you can tell a compelling story that resonates with the customers. You are unbeatable if your expression is relatable.
“All of my best decisions in business and in life have been made with heart, intuition, guts… not analysis.”Jeff Bezos
Often, in business people indulge in analysis, but he believes that gut feeling has an important role to play and one should not ignore it.
“We’ve done price elasticity studies, and the answer is always that we should raise prices. We don’t do that, because we believe — and we have to take this as an article of faith — that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.”Jeff Bezos
It reminds yet another quote by Jeff, “If you do things where you know the answers in advance, your company goes away.” He believes in the element of uncertainty and faith. Therefore, urges businessmen to not believe in their intuition and not to become over-analytical.
Jeff Bezos Leadership quotes
Similar to Warren Buffett also Jeff is an excellent leader and his learnings throughout the years of managing Amazon’s employees is an inspiration to many.
Your margin is my opportunity.Jeff Bezos
With Amazon, Jeff Bezos removed middlemen, therefore, the unnecessary margins that were increasing the final cost. Check, what the expenses you can deduct in your business and beat the competition by reducing the product price.
“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.”Jeff Bezos
Take up the challenges and do what others aren’t doing. It will create a goodwill for your business and give you competitor’s edge.
“In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.”Jeff Bezos
Work on the quality of your product. A quality product will have its own word of mouth.
“If you don’t understand the details of your business you are going to fail.”Jeff Bezos
The first step to a successful business is understanding the intricate details. If you know your business and product in and out; you will find a way to keep the business up and running.
“I’d rather interview 50 people and not hire anyone than hire the wrong person.”Jeff Bezos
It defines the importance of recruiting the right people. A leader can only be successful, if he has people with right attitude and temperament.
“Life is too short to hang out with people who aren’t resourceful.“Jeff Bezos
People are the biggest assets and if we are surrounded with the right kind of people we can build empires.
“When you receive criticism from well-meaning people, it pays to ask, ‘Are they right?’ And if they are, you need to adapt what they’re doing. If they’re not right … you need to have that long-term willingness to be misunderstood.”Jeff Bezos
Being a leader, one is prone to criticism and should learn to accept it when it’s right. However, as a leader, often one is misunderstood, and one should be willing to accept it.
Jeff Bezos Innovation quotes
Alexa, Amazon Prime, Blue Origin, Audible, Amazon Web Services, and the list goes on.
Those are just a few of the things that Jeff’s approach to innovation managed to bring to our day to day lives. So, if you are low on creativity, Jeff Bezos quotes on innovation should give the necessary boost.
“We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.”Jeff Bezos
While thinking about inventing a new product or service think about the customers, their needs, their purchasing power and then start the process.
“When [competitors are] in the shower in the morning, they’re thinking about how they’re going to get ahead of one of their top competitors. Here in the shower, we’re thinking about how we are going to invent something on behalf of a customer.”Jeff Bezos
Customers are most important for business and one should first and foremost think about them. A customer-focused business will go long way than a competitor-focused business.
“I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.”Jeff Bezos
If you are in a tight position only innovation can help you come out of it.
“There’ll always be serendipity involved in discovery.”Jeff Bezos
Be ready for element of surprise on the path of inventing a new product or service.
“If you double the number of experiments you do per year, you’re going to double your inventiveness.”Jeff Bezos
Innovation lies in experimentation; the more your experiment in business the likelihood of innovation and success are more.
“To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.”Jeff Bezos
The path to discovery. Others may not understand your motivations, but you must keep going and accomplish your goal.
“Me-too companies have not done that well over time.”Jeff Bezos
If you want to be successful in the long run, then don’t be a part of the crowd. Think out of the box.
Jeff Bezos Career Quotes
Hands down, this is where Jeff’s learnings on career, goals, and life in general can give aid to many struggling with work-life balance.
“You can have a job, or you can have a career, or you can have a calling.”Jeff Bezos
Choose your passion and make it your profession. You can’t juggle all the three and expect to be successful.
“If you can somehow figure out how to have a calling, you have hit the jackpot, cause that’s the big deal.”Jeff Bezos
Try to figure out your calling, not many people can do that. And, somehow if you do find your calling; act on it.
“Where you are going to spend your time and your energy is one of the most important decisions you get to make in life.”Jeff Bezos
Most of our time is spent in office working. Choose whether you want to work for others or yourself as it will define your life.
“Very rarely are you going to regret something that you did that failed and didn’t work or whatever.”Jeff Bezos
Often, people regret not doing things they always wanted to do, instead of trying or failing in something they wanted to do. So, do what you want to do and don’t worry about the result.
If I have three good decisions a day, that’s enough,” he said. “They should just be as high quality as I can make them”Jeff Bezos
What matters is the decisions of your life and career serve you’re in the long-run.
“The smartest people are constantly revising their understanding, reconsidering a problem they thought they’d already solved. They’re open to new points of view, new information, new ideas, contradictions, and challenges to their own way of thinking.”Jeff Bezos
Be the learner of life. Don’t be rigid and be ready to adapt the new ideas and challenges.
“In the end, we are our choices. Build yourself a great story.”Jeff Bezos
Our choices define us. Make the choices that make you an inspiration and a success story.
Jeff Bezos Customer Service Quotes
If anyone have ever talked with Amazon’s customer service, you probably have noticed their over-the-top approach to customer satisfaction and the fact they will do anything to solve their customer’s issue.
That’s also the main reason to give it a read and contemplate of Jeff Bezos quotes on customer service.
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”Jeff Bezos
Jeff Bezos believes in customer satisfaction. It should be the prime goal of every business to enjoy consumer-loyalty in the long-run.
“The balance of power is shifting toward consumers and away from companies… The right way to respond to this if you are a company is to put the vast majority of your energy, attention and dollars into building a great product or service and put a smaller amount into shouting about it, marketing it.“Jeff Bezos
Focus on building a consumer-oriented product. Invest the major product on the product and only the handful on its marketing. A great product will always have its whispers.
“One advantage — perhaps a somewhat subtle one — of a customer-driven focus is that it aids a certain type of proactivity. When we’re at our best, we don’t wait for external pressures. We are internally driven to improve our services, adding benefits and features, before we have to. We lower prices and increase value for customers before we have to.”Jeff Bezos
Don’t wait for the time when lowering prices or increasing value is the only option left for your business. Step in your customer’s shoes and observe what they need, and be motivated enough to work for it in advance.
“Great innovations, large and small, are happening everyday [at Amazon] on behalf of customers.”Jeff Bezos
Don’t stop inventing. Keep working on the betterment of the product or a service and make it accessible for the customers.
“We don’t focus on the optics of the next quarter; we focus on what is going to be good for customers.”Jeff Bezos
Focus on what your customers’ needs and you will never have to worry about the demand of your product.
“We invent before we have to.”Jeff Bezos
Be proactive. Plan ahead and act on it. That’s the only way to achieve competitor’s edge.
“The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.”Jeff Bezos
Think about what your customer needs and provide them. Walk with them to complete their buyer’s journey and help them at every step; so that they don’t have to call for help.
Summary on Jeff Bezos Quotes on Leadership and Success
So, there you have it.
I hope Jeff’s wisdom was a fresh breath of air.
A chance to look at different things from a very successful people point of view occasionally is very life changing. Hence, this list of Jeff Bezos quotes on leadership and success hopefully gave you nuggets of wisdom to learn more about life, business, finances, leadership, and topics alike.
And for more inspiring quotes check these wise words from the other top entrepreneurs and thinkers. This should give a massive boost of motivation.
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